Client’s Complaints

Baker Tilly Consulting Company (W.L.L.) is licensed by the Capital Markets Authority (CMA) to act as an investment advisor. Thus, a customer complaints form has been prepared in accordance with the relevant instructions of the Capital Markets Authority. Therefore, you can submit your complaint, if any, by following the below steps:

1. Download the customer complaints form (click here).

2. Send the form along with its attachments through any of the following methods:

   • By hand to the Business Development Unit – Customer Complaints Officer.
   • By mail to the Business Development Unit – Customer Complaints Officer, at: Shaq Area, Khaled Ibn Al Waleed Street, 25 February Tower, Floor 19.
   • By email to the Business Development Unit – Customer Complaints Officer, at:
     info@bakertilly.com.kw; or
   • Contact the Business Development Unit – Customer Complaints Officer at:
     1887799 Extension 300.